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POLICIES


Here you can find a complete list of our policies. This includes reservations, cancellations, refunds and rules pertaining to specific items. If you cannot find a particular item on the page, please go to our FAQ section and send us a message addressing your concerns. We will reply as soon as possible.

RESERVATIONS

- For all reservations you must send us full names for all the passengers, give us your arrival and departure time, program selected and program dates you want to book

- We recommend you to book at least the first night in San Jos鬠if you decide to book it please let us know with the request of the selected hotel.

- In case you want to make full program reservation you must send us selected hotel names selected with number of nights and dates for each one.

- As soon as we receive your request we will make reservations and send you your booking number. This number will be your reference number for future changes or cancellations.

CHANGES

- All changes must be sent by e-mail and Viajes sin Fronteras will send a new booking number confirming the change.

- Modifications at no charge are accepted within 15days in advance prior to departure. After that term modifications charge may apply.

CANCELATIONS

- In High Season no penalty will be applied for cancellations made at least 15days prior to your arrival. For cancellation after that term, the following penalties will be applied:

30% from 14 to 10 days prior your arrival

50% from 09 to 07 days prior your arrival

80% from 06 to 03days prior your arrival

After that term there will be no refund

- In Low Season no penalty will be applied for cancellations made at least 10days prior to your arrival. For cancellation after that term, the following penalties will be applied:

50% from 10 to 07days prior your arrival

80% from 06 to 03days prior your arrival

After that term there will be no refund

PAYMENT

- Full payment be made at the latest 20days before clientes arrival, there are two ways:

Via wire transfer to the following accounts:

The International Bank of Miami N.A.
121 Alhambra Plaza,Coral Gables,Fla 33134
ABA/FED Routing No. 067001699
SWIFT; IBMIUS3M
TELEX No. 6812179
Account No. 990002032-06
Of Cuscatlan Internatinal Bank & Trust LTD
For Further credit account # 136050549-06 of Rimani Financial Inc.

- Credit Card

We only accept VISA or Master Cards

Phone: (+506) 253-2412 Fax: (+506) 225-8553
E-mail: vsfweb@costaricapass.com & Web Site : www.costaricapass.com
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