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Viajes Sin Fronteras S.A. knows that you care how information about yourself is used and shared on this site and we highly appreciate your trust, that’s why we will handle it so carefully and sensibly, because you are a valued costumer. Viajes Sin Frontera S.A. recognizes the importance of your personal privacy. Therefore, we have adopted a policy that explains and confirms our strong commitment to provide you with a variety of travel services while maintaining your total personal privacy. Please note that this policy is subject to change at any time without any notification. However, every effort will be made to keep this information updated in order to reflect our current policies. By visiting www.costaricapass.com , you are accepting to practice the privacy policies described hereby.
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You can always visit our site without revealing who you are or providing any personal information. When you visit our site, we do collect information (session data), all information is anonymous and does not link to you as an individual. We use session data to gather information For example: how our site is being navigated, how many visitors reach specific pages, the length and frequency of stays at our site, the variety of searches of our site's database, the types of browsers and computer operating systems used by our visitors and the Internet Protocol addresses from which our visitors connect to our site. We use this information to improve our site content and ease of use.
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Viajes Sin Fronteras S.A. will never sell, share, or rent your personal or financial information to any third party. However, your personal or financial information, may be shared with third parties, who are authorized by Viajes Sin Fronteras S.A., for the following purposes:
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Credit card verification and fraud detection purposes as part of your services purchase.
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Legal disclosure to a governmental agency, law enforcement authority or court as required by law in the good belief that disclosure is necessary or advisable.
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Viajes Sin Fronteras S.A. needs to retain personal information for some time to ensure we can answer any questions you might have in the future about the services provided. However, we do not keep personal information too long in order to protect your privacy. We keep our client files for about 3 months.
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An Internet protocol ("IP") address is a numeric code, for example, "152.163.207.197." This code is used to communicate between your Internet service provider and the World Wide Web. The IP address does not identify you as an individual. Viajes Sin Fronteras S.A keeps a record of inbound IP addresses to administer our Web site and to compile aggregate information on site traffic for internal use.
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A cookie is a small computer file that our computer sends to your computer and yours sends it back to us each time you make a request from our site. Cookies are only stored on the user's hard drive containing information about the user. Cookies (and similar files such as single pixel GIF's, web beacons or tags) collect anonymous and non-personal information; there is no way to link any personally identifiable information while you visit our site. Cookies can also enable Viajes Sin Fronteras S.A to track, improve and target the interests and experience of our users. This way when you return to our site your settings are maintained. For example, you can store your favorite product and when you return your product is only one-click away. Once the user closes their browser, the cookie simply terminates. You have the option of setting your browser to refuse cookies, but if a user rejects the cookie, you will still be able to access those parts of our site that are available to the general public, but you will not be able to use certain features designed to improve your experience of our site or access certain services and information offered buy our site.
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Viajes Sin Fronteras S.A takes reasonable procedures to protect your personal, non-personal and credit card information from loss, misuse or unauthorized access, disclosure, alteration or destruction. For example, Viajes Sin Fronteras S.A uses encryption software from “VeriSign”, the industry leader in secure site software technologies to protect your information. Look for the gold key (Internet Explorer) or lock (Netscape) as well as the "s" after "http" in the address line of your browser. These signs mean that the information sent from your computer to www.costaricapass.com is encrypted using Secure Socket Layer (SSL) technology. SSL is a coding system that lets your browser automatically encrypt data before you send it to us. It is important for you to protect against unauthorized access to your confidential information.
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It is important to note that the www.costaricapass.com contains links to other web sites; we work with good reputation partners, but Viajes Sin Fronteras S.A takes no responsibility for any content, information collected, terms and conditions or privacy rules maintained on any linked site and we strongly encourage you to examine the privacy policies contained on these sites. Please inform us at support@costaricapass.com about any concerns you may have regarding any of our linked sites.
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At any time, user who no longer wishes to receive our newsletter or promotions materials, may unsubscribe from www.costaricapass.com and stop receiving the material. You may do so by notifying our Customer Support Center via support@costaricapass.com
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We value your comments and opinions. From time to time, we may invite you, as an user of our site, to participate in online surveys, but the choice will be yours. Each time you purchase, book, or reserve services through www.costaricapass.com, we may ask for some feedback on your experience. Your participation in these surveys will help us to improve our quality of services.
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You, as a user of Viajes Sin Fronteras S.A Web site and its services, give your express consent to Viajes Sin Fronteras S.A to use your personal information as described above. We reserve the right to make changes to this privacy policy from time to time, and for this reason, we encourage you to review the policy posted at www.costaricapass.com periodically.
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If you have any questions about the use of your personal information or would like to correct or amend any personal information we maintain about you, please feel free to contact us at support@costaricapass.com, or send a letter to:
Viajes Sin Fronteras S.A.
P.O. Box 2294-2050,
100 East, 25 North from “Fuente de la Hispanidad”
San Pedro, Montes de Oca,
San José, Costa Rica
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